While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. With fewer staffers available to manage inquiries, you still need …
As the industry gets ready for reopening, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating unique and unforgettable moments is what will set you …
Iconic hotel group upgrades guest feedback management solution to provide remarkable guest experiences across its portfolio. Barcelona, May 11, 2021: Archipelago International, Southeast Asia’s largest privately owned and independent hotel management company, has partnered with …
Powerhouses unite to help hotels drive direct bookings & maintain stellar online reputations Bend, Oregon, February 17, 2021: NAVIS, the #1 direct booking platform in hospitality, today announced a strategic partnership with ReviewPro, part of …
Radisson Hotel Group selects ReviewPro’s Guest Experience Automation™ solution to improve the digital guest experience. Iconic hotel brand collaborates with the market leaders in guest experience management solutions to develop a unique AI-driven chatbot messaging …
Are you ready for the recovery traveler? As summer for much of the globe comes to an end, we have put a series of ebooks based on the best practices from our May webinar on …
Today, Artificial Intelligence is built into many of the applications we use in our everyday lives. AI for hotels will enable increased efficiency staff and a better guest experience before during and after the stay. …