While other hotels around the world have been struggling with the pandemic and staffing shortages, Aquaria Natal Hotel in Brazil has been quietly skyrocketing up Tripadvisor rankings. In October 2019, just a few months before …
ReviewPro’s chatbot now works with thirteen different messaging services, the latest being Instagram. Barcelona – September 30, 2021: ReviewPro, part of the Shiji Group, announces a further step into automated guest communication by adding Instagram …
November 3rd, 2021 – Amsterdam: Upselling engine Oaky and ReviewPro, part of the Shiji Group, have launched an integration that allows hoteliers to generate more revenue opportunities, streamline operations and personalize the guest experience via …
Whether you look at travel search volume, STR reports or your own weekly pick-up, the forecasted travel recovery is on the horizon (if it isn’t already in your territory). While we don’t know exactly when …
While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. With fewer staffers available to manage inquiries, you still need …
As the industry gets ready for reopening, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating unique and unforgettable moments is what will set you …
Iconic hotel group upgrades guest feedback management solution to provide remarkable guest experiences across its portfolio. Barcelona, May 11, 2021: Archipelago International, Southeast Asia’s largest privately owned and independent hotel management company, has partnered with …