For many hotels located in Asia, Coronavirus is not the first virus to have proliferated and affected the industry. Looking back to the SARS crisis in 2003 can help give hoteliers some ideas of the …
While many teams have unfortunately been laid off or furloughed, another huge swathe of the population are suddenly fully #WFH. How to manage teams during crises is a topic which we covered in one of …
Travel has changed, and so have travelers. To meet the expectations of guests, hotels and accommodation providers will have to understand and incorporate new needs – for privacy, for cleanliness, for different technology. In our …
While many hotel departments have unfortunately had to scale back operations and scope, hotel marketeers certainly have not. Even in fallow time, the word still has to get out there. In many cases, the new …
While many hotels around the world have closed their doors during the recent COVID-19 epidemic, Legendale Hotel Beijing has remained open. We spoke to Jinzhi Xu the General Manager of the hotel who provided some …
The COVID-19 situation is having a serious effect on all areas of hospitality. Unfortunately for many hoteliers, this has meant partial or even full closure. For those that do remain open in the midst of …
The global COVID-19 pandemic has hurt hospitality like nothing before. In a short few weeks we have gone from a thriving industry to wondering when and how we will recover. We believe that by learning …