Over the last decade, messaging has become an intrinsic part of our communication – we are not only messaging friends and family anymore, but also brands. Now that the hospitality industry is warming up to …
To maintain competitiveness, it is more important than ever for hotels to invest in technologies that can help them with the persisting staffing issues and give them the operational flexibility they need to succeed. Strategies …
2022 is off to a rocky start: staff shortages are forcing hotels to run with reduced staffing and services, inflation and supply chain issues are driving up costs, making it difficult for hoteliers to acquire …
With another challenging year behind us, we have all learned a lot about what it means to navigate a business through uncertain waters. Here below, we sum up 10 things 2021 taught us about the …
ReviewPro’s chatbot now works with thirteen different messaging services, the latest being Instagram. Barcelona – September 30, 2021: ReviewPro, part of the Shiji Group, announces a further step into automated guest communication by adding Instagram …
Now that the worst of the pandemic seems behind us, it looks like the hospitality industry must deal with yet another crisis: staff shortage. People are traveling again, so hotel operations are dealing with recovering …
The Contactless Era When we consider the traditional hotel guest experience, a guest would enter and directly approach the hotel’s lobby, be greeted by the reception, and proceed to go through the check-in process. The …