Ever feel like tech has moved on years in just a few months? With all of us using our phones for pretty much everything, and a new preference for touchless technology, we decided to compile …
10 Things Hotel Guests Can Do With Their Phones
Best Practices
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Hotel Cleanliness In A Post COVID-19 World
In another of our ReviewPro ‘Hotelier Talks’ we focused on cleanliness. We wanted to understand if there are any government guidelines in place and how hotels are benchmarking from those guidelines. How do hoteliers plan …
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Learning From SARS, Looking Towards Hotel Recovery: One Beijing Hotel Shares Experiences
For many hotels located in Asia, Coronavirus is not the first virus to have proliferated and affected the industry. Looking back to the SARS crisis in 2003 can help give hoteliers some ideas of the …
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Webinar: From High Touch to No Touch: Transforming the Guest Experience Post-COVID-19
Travel has changed, and so have travelers. To meet the expectations of guests, hotels and accommodation providers will have to understand and incorporate new needs – for privacy, for cleanliness, for different technology. In our …
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Hotel Marketing For COVID-19 and Beyond – 8 Great Ideas
While many hotel departments have unfortunately had to scale back operations and scope, hotel marketeers certainly have not. Even in fallow time, the word still has to get out there. In many cases, the new …
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How is COVID-19 affecting my hotel’s reputation? Three tips to stay in control
The COVID-19 situation is having a serious effect on all areas of hospitality. Unfortunately for many hoteliers, this has meant partial or even full closure. For those that do remain open in the midst of …
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Introducing Hotelier Talks: Sessions for Hoteliers, By Hoteliers
The global COVID-19 pandemic has hurt hospitality like nothing before. In a short few weeks we have gone from a thriving industry to wondering when and how we will recover. We believe that by learning …