Staying ahead of the curve means being switched on to global events, client needs, and technology trends – and how they all affect the guest experience. This year we have seen mass adoption of tech …
High Touch to No Touch
AI
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5 Reasons Why Hotels Don’t Implement Chatbots
Messaging and fast mobile connections mean that all of us have become accustomed to “right here, right now” kind of communication. For accommodation providers that don’t want to spend huge amounts of money and time …
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How the Positive Network Effect Supercharges Chatbots
Chatbots save you time and resources. However, many times when you buy a chatbot you buy a ‘project’ when what you really wanted was a ‘product’. With many of today’s chatbots, implementation can be a …
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ReviewPro Releases Latest Product: Guest Experience Automation™
Today we are very happy to share the news of the launch of our latest product – Guest Experience Automation™. This solution will empower hotels to react immediately to inbound guest inquiries and provide automated …