In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s hospitality chatbots are smarter, more reliable …
They say all roads lead to Rome, and in hospitality, all roads should also lead to one destination – creating great guest experiences. While this aim has not changed – neither over time nor during …
Why is it that in a time where technology has become an integrated part of our daily lives and everything is moving faster, some hotel operations hold on to manual solutions for guest requests? How …
Staying ahead of the curve means being switched on to global events, client needs, and technology trends – and how they all affect the guest experience. This year we have seen mass adoption of tech …
Messaging and fast mobile connections mean that all of us have become accustomed to “right here, right now” kind of communication. For accommodation providers that don’t want to spend huge amounts of money and time …
Chatbots save you time and resources. However, many times when you buy a chatbot you buy a ‘project’ when what you really wanted was a ‘product’. With many of today’s chatbots, implementation can be a …
Today we are very happy to share the news of the launch of our latest product – Guest Experience Automation™. This solution will empower hotels to react immediately to inbound guest inquiries and provide automated …