ReviewPro, the international leader in online reputation and social media management for the hotel industry, has released its Global Review Index ™ Top Hotel Rankings for Bologna, Florence, Genoa, Milan, Naples, Palermo, Rimini, Rome, Turin and Venice.
The Top Hotel Rankings are based on the Global Review Index™, a benchmark for guest satisfaction in the hotel industry that is calculated with guest review scores from hundreds of the most relevant Online Travel Agencies (OTAs) and review sites worldwide.
In Rome, Albergo del Senato took the #1 spot in the ranking, followed by Portrait Suites and Hotel Appia 442. Aemilia Hotel (Bologna), Four Seasons (Florence), Melia (Genoa), Four Seasons (Milan), Ranch Palace (Naples), Top Falkensteiner Palazzo Sitano (Palermo), Hotel Card International (Rimini), Grand Hotel Sitea (Turin) and Hotel Canal Grande (Venice) took the number one spots in the other Italian cities in this ranking.
ReviewPro CEO RJ Friedlander says: “We have released similar rankings in several European and North American cities over the last year, and feedback from individual hotels, chains and industry experts has been amazing. We are excited to expand these powerful rankings to Italy now.”
The Global Review Index ™ Top Hotel Rankings are now available for:
(click on each city to see the ranking)
Questions about these rankings? See our FAQ for answers.
About the Global Review Index ™ Top Hotel Rankings
Originally piloted in 2011, these B2B rankings are calculated based on guest reviews from more than one hundred of the most relevant review sites and online travel agencies (OTA) and evaluate reviews for 3, 4 and 5 star hotels over the course of a 12-month period. The ranking are based on the Global Review Index ™ (GRI), a proprietary algorithm developed by ReviewPro in conjunction with leading hotel industry experts. It enables hotels to know their current quality score, track their performance over time and compare their online reputation to their competitors or to other hotels within their chain with a single index. Currently, the Global Review Index ™ is being used both as a key internal metric and to establish online reputation objectives for thousands of hotels around the world. Please see our FAQ for more information.
ReviewPro is the leading international provider of online reputation and social media management solutions to the hotel industry. We aggregate hundreds of millions of social media mentions, in over 35 languages, from hundreds of the most relevant Online Travel Agencies (OTAs), review websites and social media platforms. ReviewPro provides the analysis, customer intelligence, competitive benchmarking and automated reporting needed to help hoteliers more effectively manage across their organizations. Thousands of hotels in more than 70 countries, including some of the most recognized hotel brands in the world, rely on ReviewPro to better understand and improve guest satisfaction and to profit from the social web. Clients include Alila Hotels & Resorts, the Beverly Hills Hotel, the Cavendish London, Citizen M Hotels, Concorde Hotels & Resorts, Corinthia Hotels, Epoque Hotels, Hotel Bel-Air, 1895 Historic Hotels, Hotusa Hotels, Iberostar Hotels & Resorts, Louvre Hotels Group, Melià Hotels International, Millennium Hotels & Resorts, Occidental Hotels & Resorts, the Red Carnation Hotel Collection, the Roger Smith Hotel and Swiss-Belhotel International.
Visit https://www.reviewpro.com for more information.