ReviewPro hires industry veteran to expand North American market share

ReviewPro, the world leader in Guest Intelligence solutions for the hospitality industry, is excited to announce the appointment of John Owens as VP of Sales, North America, who will be based in the newly opened Dallas office.

Since the announcement in January that Chinese technology giant Shiji acquired a majority stake in ReviewPro, the company has aggressively expanded its global sales footprint. The incorporation of Owens to spearhead the company’s North American expansion efforts will enable ReviewPro to strengthen the team based out of the US and significantly increase market share.

Owens will be growing sales and account management teams and focus not only on supporting existing clients such as as Red Lion Hotels Corporation, Hard Rock International, Loews Hotels, Library Hotel Collection and 1859 Hotels, but also increasing the roster of hotel brands that partner with ReviewPro to leverage Guest Intelligence to upgrade the guest experience.

With almost 30 years’ experience working in hospitality and technology, Owens brings strong industry knowledge and relationships to the team. He was SVP of Sales for both Distribution and Reservation Services at Pegasus Solutions for 11 years and his extensive experience includes leadership roles with Infogain, TravelCLICK and Lanyon as well as several hotel brands including Hilton, Marriott and Meristar Hotels.

“North America represents a fantastic opportunity for us to further accelerate our growth strategy and reinforce our leadership position in the industry”, commented RJ Friedlander, CEO of ReviewPro. “Given John’s successful track record in building high performance sales organizations in the travel technology sector and his extensive market expertise, I am confident he will lead our North American team to successfully increase our market share.”

On his appointment, Owens said, “It is more critical than ever for hotel brands to exceed guests’ expectations, which is why ReviewPro’s unique and innovate approach to improving the guest experience is so powerful. With the recent launch of Auto Case Management and more new product launches in the pipeline coming soon, it is an exciting time to be joining the company.”

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