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  • Chatbot Messaging or Just Messaging – What’s the Difference?

    Messaging

    Over the last decade, messaging has become an intrinsic part of our communication – we are not only messaging friends and family anymore, but also brands. Now that the hospitality industry is warming up to …

    March 18, 2022 by ReviewPro in Guest Messaging
  • Leveraging Technology to Mitigate the Impact of Staffing Shortages

    Staffing Shortages

    As hotels scramble to uphold service standards in the midst of a global labor crisis, many are turning to technology to offset staffing shortages. This doesn’t mean replacing staff with robots, it means implementing tools …

    March 16, 2022 by ReviewPro in Best Practices
  • The 10 Best Predictions for Hotel Travel Trends in 2022

    Modern traveler with laptop

    As we’re gearing up for another unprecedented year, we are relying on our pandemic experience of the last two years to predict hotel travel trends. In our most recent trends webinar, we went through the …

    March 9, 2022 by ReviewPro in Best Practices, Trends
  • Three Ways AI Can Improve My Hotel Business

    88% of hoteliers implements AI to improve their hotel business

    To maintain competitiveness, it is more important than ever for hotels to invest in technologies that can help them with the persisting staffing issues and give them the operational flexibility they need to succeed. Strategies …

    March 2, 2022 by ReviewPro in Chatbot & AI
  • Pandemic Conditions and Factors Affecting Hotel Performance in 2022

    2022 hotel performance

    It’s been over two years since the travel industry began its massive global shutdown. After several false restarts, there is a renewed sense of optimism that 2022 will be the year of recovery. In our …

    February 23, 2022 by ReviewPro in Best Practices
  • Hapimag and ReviewPro Partner to Create “Magic Moments” for Guests

    Hapimag

    February 22, 2022, Barcelona: Hapimag, one of the leading European Holiday apartment sharing companies has chosen ReviewPro, leaders in guest experience feedback management, to improve the stay experience and create “magic moments” for its guests. …

    February 22, 2022 by ReviewPro in Press Releases
  • Four Ways Hoteliers Can Use Automation to Improve Service Levels

    hotel bell and coffee

    2022 is off to a rocky start: staff shortages are forcing hotels to run with reduced staffing and services, inflation and supply chain issues are driving up costs, making it difficult for hoteliers to acquire …

    February 16, 2022 by ReviewPro in Best Practices
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