While many hotel departments have unfortunately had to scale back operations and scope, hotel marketeers certainly have not. Even in fallow time, the word still has to get out there. In many cases, the new …
While many hotels around the world have closed their doors during the recent COVID-19 epidemic, Legendale Hotel Beijing has remained open. We spoke to Jinzhi Xu the General Manager of the hotel who provided some …
The COVID-19 situation is having a serious effect on all areas of hospitality. Unfortunately for many hoteliers, this has meant partial or even full closure. For those that do remain open in the midst of …
The global COVID-19 pandemic has hurt hospitality like nothing before. In a short few weeks we have gone from a thriving industry to wondering when and how we will recover. We believe that by learning …
Today we are very happy to share the news of the launch of our latest product – Guest Experience Automation™. This solution will empower hotels to react immediately to inbound guest inquiries and provide automated …
This article by Michael Kessler, CEO of ReviewPro, originally appeared in HotelExecutive. Technology is developing at lightning speed, but one thing that is not going to change is word of mouth. Once, people would gather …
Recently, one of our hotel clients found its reputation under attack after two guests were found to have coronavirus. While the hotel, FH55 Grand Hotel Palatino in Rome, made every effort to keep guests safe …