Continuing our deeper dive of the results of ReviewPro’s 2018 Hotel Brand Reputation Rankings, an analysis of over 15 million reviews of 32,359 branded hotels in the U.S. and Canada, today we look at the …
The adoption of guest messaging in the hospitality industry is no longer a matter of if, but when. In an industry built on providing great guest experiences, it’s only logical that SMS and messaging apps …
ASAP partners with ReviewPro to build quality accreditation and safety compliance in the global serviced apartment industry Barcelona, Spain, 29 October 2018: Serviced apartments are gaining ground in the hospitality industry, and the Association of …
A group of four family-friendly properties in the Canary Islands, HD Hotels & Resorts, recognizes the critical role that guest surveys and online reviews play in driving guest satisfaction and revenue. The company signed up …
Guest experience is at the heart of the hospitality industry, and this is no more evident than in the company culture at glh Hotels. The upscale London brand makes guest experience a priority in two …
Over the next several weeks we’re taking a closer look at ReviewPro’s 2018 Hotel Brand Reputation Rankings, our analysis of over 15 million reviews of 32,359 branded hotels in the U.S. and Canada. Today we …
Getting guests to fill in post-stay guest surveys is not always easy. People have email overload, and often have little spare time for anything that is not urgent. So how do you convince them to …