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Online reputation management: Recommended readings of the week – January 24th

Every Friday, we share five of the most interesting articles published online during the week, ranging from Social Media & Online Reputation Management to Hospitality Industry News and Market Research.

In case you haven’t already seen links to them on Twitter, Facebook, LinkedIn or Google+, here is our hand-picked selection of recommended readings this week:

84% Millennials say user-generated content influences their spending
Everything You Wanted to Know About Millennials But Were Afraid to Ask – Infographic

Integrate, calibrate, educate: Are you giving effective feedback?
The Art of Effective Feedback
By Gwen Moran

Social networks look to capitalize on brands who want greater visibility online
7 Ways Social Media Will Be More Expensive This Year
By Steve Radick

To succeed, restaurants must start taking social media seriously
Fast Casual Restaurants Must Get Social
By Brian Wallace

Does new “SMS service” trend contradict the essence of hospitality; human interaction?
We Need to Talk About The Fact That Hotels Want Us to Text Them

Have you seen this week’s blogposts on ReviewPro?

  • Free webinar for hoteliers: Leverage social media for public relations
  • ReviewPro heads to FITUR, Spain’s leading travel trade show