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Online reputation management: Recommended readings of the week – January 17th

Every Friday, we share five of the most interesting articles published online during the week, ranging from Social Media & Online Reputation Management to Hospitality Industry News and Market Research.

In case you haven’t already seen links to them on Twitter, Facebook, LinkedIn or Google+, here is our hand-picked selection of recommended readings this week:

Have you seen this week’s blogposts on ReviewPro?

  • Marrakesh: Intimate courtyard hotels rule rankings
  • 3 steps to building an empathetic hotel brand
  • Does your hotel brand need a seperate account for PR?
    5 brands making the most of PR-specific Twitter accounts
    By Arik Hanson

    5 trigger words that will INSTANTLY lift your hotel web copy
    The 5 Most Persuasive Words in the English Language
    By Gregory Ciotti

    Are restaurants empowering employees…by refusing to tip?
    There’s an Anti-Tipping Revolution Brewing in Restaurants
    By Ben Richmond

    New study reveals promising year for hotel investment, room rate and occupancy
    Global hospitality insights

    Mixing business with pleasure, and other common pitfalls of starting out with social media
    Are You Making These 5 Restaurant Social Media Mistakes?