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Online Reputation and Social Media Management for Hotels: Recommended Readings of the week – May 3rd

Every Friday, we share five of the most interesting articles published online during the week, ranging from Social Media & Online Reputation Management to Hospitality Industry News and Market Research.

In case you haven’t already seen links to them on Twitter, Facebook, LinkedIn or Google+, here is our hand-picked selection of recommended readings this week:

Hotels around the world are offering women-only hotel rooms and floors in a growing effort to attract and cater to the growing number of female solo travelers.
Women-Only Hotel Rooms and Floors Are Trendy, But For How Long?
By wakeandwander



Top travel sites then and now: A look at the evolution of OTAs
How usability has evolved in travel
By Dennis Schaal and Jason Clampet



Using Facebook Social Graph to show how travelers like to spend their trips
Mining the Facebook social graph to work out what travelers want to do on a trip
By Kevin May



When crisis hits, the public’s appetite for information is insatiable.
How to Fill the Information Gap During a Crisis
By Dorie Clark

A Twittering Concierge: Taking service to another level
The ‘Twitter concierge’.
By The Manhattan Hotel Rotterdam