There’s a big change happening in the industry, and it’s happening now. Finally, hoteliers across all segments have access to tools that help create a guest-centric culture and convert Guest Intelligence into revenue.
In the words of our CEO, RJ Friedlander, “Data alone cannot provoke change – rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key.”
The ability to immediately identify and resolve problems is the driving force behind our all-new solutions, Auto Case Management and Advanced Case Workflows, which help you effectively manage internal processes to execute improvements and ensure guest feedback is acted on quickly and efficiently.
Come by our stand at ITB Berlin (Booth 104, Hall 10.1) to preview our latest product developments and hear how leading hoteliers are focusing on creating positive experiences that exceed guest expectations, giving rise to remarkable results.
Request a meeting with one of our experts who will be happy to explain how we are helping 30,000+ hoteliers worldwide to:
· Instantly identify changes in guest satisfaction and understand why
· Focus resources on what will most positively impact guest experience
· Increase rankings on TripAdvisor, Google and other review sites
· Outperform competitors and drive revenue growth
· Automate follow-up so issues don’t go unfixed
Also don’t miss our CEO, RJ Friedlander discuss how to upgrade the guest experience!
When: Thursday 9th March,12.00 – 12.30 CET
Where: eTravel Showroom, Hall 6.1
If you are not attending ITB, you can also arrange a virtual meeting with our team here.