It’s no secret that cultivating a guest-centric hotel culture leads to happier guests and increased revenue.
But what if, like many hoteliers, you still struggle to receive the depth of feedback needed to enhance service and operations?
Join ReviewPro’s educational webinar on 28th April at 5pm CET, where we will discuss how to profit from an effective guest survey strategy:
- The importance of setting clear objectives
- How to improve email collection & database management
- Optimizing survey design
- Success Story: Pestana Hotels & Resorts
- Using direct feedback to create a guest-centric culture
The discussion will continue with a Q&A session, during which the panelists will be available to answer your live questions.
Date & Time:
One-hour webinar on Tuesday, April 28th 2015
5pm Central European Time (GMT+1)
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