Yesterday, ReviewPro released the most comprehensive analysis to date of hotel brand reputation in the United States and Canada. Analyzing over 15 million reviews of 32,359 hotels, the report ranks 179 brands in six segments.
Download the report
A must-read for hotel brand executives, operators and investors alike, the report provides critical insights in key areas, including:
• The best and worst performers in each segment
• Benchmarks of guest satisfaction and consistency at the brand level
• Brand rankings by overall online reputation score, improvement, service, value, rooms and cleanliness
• Ratings and review volume by source and country, management response rates, and semantic concepts for each segment
• Operational and service improvements to improve the guest experience and outperform competitors
Would you like to find out more?