On 6th and 7th May ReviewPro will be attending Eye for Travel’s Travel Distribution Summit 2015 conference at London’s Hilton Tower Bridge Hotel. The event has served as a barometer for new tech innovations and disruptive business models in the online travel industry for 18 years. As technological advances cause unprecedented disruption across the travel and hospitality industries, Sof Michaels, Director of Sales at ReviewPro, looks forward to discussing the opportunity that big data offers forward-thinking hotel professionals.
“Today, guests have a plethora of channels to say how they feel about their hotel experiences. Guests expect hoteliers to be agile and responsive to their needs, and the most successful hoteliers realize that monitoring online sentiment is critical to success,” said Michaels. “Through leveraging big data insights – or Guest Intelligence – and proactively requesting feedback, hotels can implement positive changes that encourage happier guests, higher review site rankings and stronger revenue.”
Email Sof Michaels to organize a meeting at the event.
On 20th and 21st May, Michael Chin, Regional VP of Asia Pacific, will also attend Eye for Travel’s TDS in Singapore. The event will focus on profitable business strategies in APAC, to gain deeper insight into how travel brands should harness data to stay afloat in the world’s fastest growing travel market.
“One of the biggest obstacles that travel brands face today is maintaining visibility in the face of tough online competition,” said Chin. “I look forward to meeting with other industry professionals at this exciting event, which presents a valuable opportunity to highlight the importance of using big data analytics.”