This article on automated messaging was originally featured in Phocuswire, by Aleksei Udachny, CTO of ReviewPro By using computers and machines to handle tasks normally performed by human employees, automation promises to help businesses improve …
With the year well underway, how is it shaping up? It’s always a good time to keep 2019 hospitality trends in mind and boost, adjust, or even change your hotel guest experience strategy. Because – …
Who remembers life before messaging apps, when it didn’t feel intrusive to simply call someone? The first SMS message was sent in 1992, although it wasn’t until later on in the decade that texting became …
Are you in the know about which hotel trends are influencing the industry and how they affect your brand? If you would like to find out how to get the most out of your hotel’s …
Do you think your hotel provides outstanding service? How do you know your guests would say the same? Superior customer service policy is the foundation for the hospitality industry, and should be the priority for every …
What would January be without a look at the top hotel trends that will shape the industry this year? In our up-and-coming webinar we will be exploring the four key trends that are set to …