At the beginning of the pandemic, Google decided to temporarily suspend its Google Reviews feature. Now that businesses all over the world are slowly opening their doors again, the feature has been re-enabled and Google …
Most hoteliers know that to encourage guest reviews is beneficial. But it’s not always easy. So, how can you get your guests to leave a review? Why Should I Encourage More Guest Reviews? The number …
As a hotelier, your aim while using ReviewPro software may primarily be optimizing guest experience to increase GRI™ and leverage ADR, occupancy and RevPAR. But did you know that the tool offers many useful insights …
An article by ReviewPro’s CEO RJ Friedlander, originally published in The HOTEL Yearbook Special Edition – Digital Marketing 2020. In a time when it seems like every other week another hotel brand launches, consolidates, or …
Yesterday, ReviewPro released the most comprehensive analysis to date of hotel brand reputation in the United States and Canada. Analyzing over 15 million reviews of 32,359 hotels, the report ranks 179 brands in six segments. …
Mention a leading upscale hotel brand and it may evoke an image of luxury, pampering, and impeccable service. A budget brand may evoke feelings of efficiency, cleanliness, and value. Whatever the star rating or segment, …
How do most restaurants choose what to serve their guests for breakfast, lunch and dinner? Probably not via a semantic analysis algorithm capable of machine learning, right? One hotel located in the Canary Islands did …