Research has long told us that reputation drives revenue, but did you know that revenue management can also drive reputation? On the one hand, guests are looking at recent reviews to gage a hotel’s current …
2022 promises to be yet another challenging year for the hospitality industry. However, this time, with two years of experience and great professional evolution behind us, we’re getting better at preparing for changing times. The …
While other hotels around the world have been struggling with the pandemic and staffing shortages, Aquaria Natal Hotel in Brazil has been quietly skyrocketing up Tripadvisor rankings. In October 2019, just a few months before …
After a short and lean summer for many in the hotel industry, we can expect that 2021 will bring more of the same. While there is no magic formula, in order to make the best …
Clear communication has become more important than ever throughout the pandemic. Globally, there have been 16 million confirmed cases of COVID-19 and from the looks of it, the global pandemic is far from over. Travel …
Hotels all over the world are reopening and the big question is, how to fill the rooms? How will you ensure that you are both visible and trusted by guests to give them the confidence …
In another of our ReviewPro ‘Hotelier Talks’ we focused on cleanliness. We wanted to understand if there are any government guidelines in place and how hotels are benchmarking from those guidelines. How do hoteliers plan …