After a short and lean summer for many in the hotel industry, we can expect that 2021 will bring more of the same. While there is no magic formula, in order to make the best …
Webinar: Hotel Leadership & Planning in Uncertain Times
Webinars
Watch our industry best practice webinars for hospitality professionals who believe in the power of creating a guest-centric culture.
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What Does Having A Clear Communication Strategy Mean Today?
Clear communication has become more important than ever throughout the pandemic. Globally, there have been 16 million confirmed cases of COVID-19 and from the looks of it, the global pandemic is far from over. Travel …
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Webinar: Take Control of Post-COVID-19 Communication to Drive Trust and Bookings
Hotels all over the world are reopening and the big question is, how to fill the rooms? How will you ensure that you are both visible and trusted by guests to give them the confidence …
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Hotel Cleanliness In A Post COVID-19 World
In another of our ReviewPro ‘Hotelier Talks’ we focused on cleanliness. We wanted to understand if there are any government guidelines in place and how hotels are benchmarking from those guidelines. How do hoteliers plan …
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Best Practices For Managing Teams During a Crisis
While many teams have unfortunately been laid off or furloughed, another huge swathe of the population are suddenly fully #WFH. How to manage teams during crises is a topic which we covered in one of …
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Webinar: From High Touch to No Touch: Transforming the Guest Experience Post-COVID-19
Travel has changed, and so have travelers. To meet the expectations of guests, hotels and accommodation providers will have to understand and incorporate new needs – for privacy, for cleanliness, for different technology. In our …
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Hotel Marketing For COVID-19 and Beyond – 8 Great Ideas
While many hotel departments have unfortunately had to scale back operations and scope, hotel marketeers certainly have not. Even in fallow time, the word still has to get out there. In many cases, the new …