In another of our ReviewPro ‘Hotelier Talks’ we focused on cleanliness. We wanted to understand if there are any government guidelines in place and how hotels are benchmarking from those guidelines. How do hoteliers plan …
While many teams have unfortunately been laid off or furloughed, another huge swathe of the population are suddenly fully #WFH. How to manage teams during crises is a topic which we covered in one of …
Travel has changed, and so have travelers. To meet the expectations of guests, hotels and accommodation providers will have to understand and incorporate new needs – for privacy, for cleanliness, for different technology. In our …
While many hotel departments have unfortunately had to scale back operations and scope, hotel marketeers certainly have not. Even in fallow time, the word still has to get out there. In many cases, the new …
The global COVID-19 pandemic has hurt hospitality like nothing before. In a short few weeks we have gone from a thriving industry to wondering when and how we will recover. We believe that by learning …
Our annual trends webinar is always our most popular, and this year we expect a big turnout as we discuss how technology will impact the guest experience in 2020. Stay on the pulse and tune …
The need for strong brand identity in the hospitality industry is imperative in today’s landscape if hotels are to secure repeat bookings. Personalizing the guest experience, getting to grips with the latest tech, and tailoring …