In today’s digital world, advocates and influencers represent a cost-effective and powerful way to spread the word about your hotel, hotel group and brand. In this most recent blog post, we’ll focus on influencers – …
Join us for an exclusive event for hoteliers in Stockholm (30th August) and Copenhagen (31st August) packed full of real-world advice and practical takeaways. Have a sneak peek at the latest industry trends and best …
We’ve teamed up with Triptease for this two-part blog series on great guest experience! Part 1 outlined a number of best practices for hotels to craft the perfect guest experience on their website before guests …
We’ve teamed up with Triptease for this two-part blog series on great guest experience! Gone are the days when a guest’s hotel experience began with the doorman welcoming them into the lobby. With the average …
The Net Promoter Score® (NPS) is a metric based on one simple question: “How likely are you to recommend this business to a friend or colleague?” But do you know how likely guests are to …
Since being acquired by Shiji, ReviewPro has seen a significant increase in both volume of new clients and year-on-year revenue. The impressive growth of ReviewPro’s client base, including hotel brands who have chosen to switch …
We have all heard about important trends in the industry this year, but do you have a clear strategy in place for tackling them? In our most recent guide “How to Tackle Disruptive Hotel Trends …