This year, accommodation providers are seeking ways to restore consumer confidence in travel and fast-track hotel recovery. At the same time, they’re looking for efficiencies and cost savings to help offset losses in revenue. Many …
Guest Intelligence
Insights into the in-depth analysis of online reviews and guest satisfaction survey data.
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Why Hotel Chatbots Are the Next Big Thing in Customer Service
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5 Ways to Use Guest Feedback as a Sales Tool
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Responding Is Crucial to Online Reputation, by ReviewPro CEO RJ Friedlander
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Four Ways to Use Online Reviews as a Sales Tool for Your Hotel
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Five Ways to Let Guests Know They Can Message Your Hotel
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How Aparthotel Bcn Montjuïc Increased Revenue and Outranked their Competitors