With nearly 8 million listings across 190 countries, it is no doubt that Tripadvisor is one of the most popular platforms for guest reviews. As so many guests are booking their hotel directly on Tripadvisor …
Summer 2021 is just around the corner. With just a few weeks left to go, hotels around the world are expecting a summer like no other before. Be that as it may, this upcoming high …
In early February last year, just before the pandemic hit in full force, ReviewPro invited Andrea Pinna, Senior Brand Quality Director at Radisson Hotel Group, to be a guest speaker for our annual trends webinar. …
This year, accommodation providers are seeking ways to restore consumer confidence in travel and fast-track hotel recovery. At the same time, they’re looking for efficiencies and cost savings to help offset losses in revenue. Many …
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable and …
As a hotelier, your aim while using ReviewPro software may primarily be optimizing guest experience to increase GRI™ and leverage ADR, occupancy and RevPAR. But did you know that the tool offers many useful insights …
Interview with RJ Friedlander, CEO & founder of ReviewPro on online reputation. Originally published in Quality Matters Magazine How online reputation affects hospitality “I believe that online reputation is at the core of success in …