Reviews and online reputation have long been a fixture in any hotel’s operational strategy, and while review volume had slowed down during the pandemic, it has now risen by 46.5% YOY since Q1 2021. If …
Client Interviews
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How to Take Care of Your Team During the Hotel Staffing Crisis
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Recovery 2021: How TUI BLUE Is Upholding Brand Standards and Ensuring High Levels of Guest Satisfaction
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For Radisson Hotel Group, the Pandemic Has Sped Up Rather Than Slowed Down Its Digital Strategy
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Measuring the Value of Guest Loyalty: Radisson Hotel Group
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How Jurys Inn Stay on Top When Responding to Google Reviews
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glh Hotels: a Deep Dive into Customer-centric Culture