Obtaining and acting upon guest feedback is vital to improving the guest experience. But guests are not all the same – different guests have different needs and expectations. In order to fully cater to the …
Case Studies
Download our industry case studies to see what the best properties are doing to increase guest satisfaction and boost revenue.
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Bridging the Gap Between Online and Offline Hospitality
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How Attitude Hotels Won the #1 Spot on TripAdvisor
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Case Study: Beachcomber Resorts & Hotels Improves the Perception of Value
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Case Study: How Minor Hotels Boosted its KPIs with ReviewPro
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Four Ways Hoteliers are Harnessing Guest Satisfaction Surveys
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How Sunrise Premium Resort & Spa Uses Guest Messaging to Increase Direct Bookings