Our most recent client case study analyzes how Prima Hotels in Israel uses our Online Reputation Management solution to drill down on the detail within specific departments to identify where they need to make improvements …
We recently spoke with Luigi Rotunno, President of ABR, to understand how the association uses “Guest Intelligence” to help their members exceed guest expectations, outperform competitors and position the brand as a reference for excellence. …
We recently partnered with Hostelling International to help hostels worldwide deliver better guest experiences. One of their members, YHA New Zealand, has been a client of ReviewPro since September 2015. The largest backpacker chain in …
Revenue Management is key to a hotel’s success. Think of a hotel room as a product. Hoteliers must sell the right room to the right client at the right time with the right price. ReviewPro …
Our Account Manager for APAC, Stefanie Lim recently caught up with Joe Zheng, Hotel Manager at the MGM Grand Sanya in China to discuss how the hotel is currently managing and improving its online reputation. …
Having a positive reputation on TripAdvisor is key for hotels. 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. Quality, recency and quantity of reviews are the three factors that …
Strategically located in the business centre of Madrid, Hotel VillaMadrid has spent the past few years focusing on creating a guest-centric culture at the hotel. The organization has always had a service orientated internal culture …