Coronado Luxury Club & Suites is a five-star luxury property located on Playa Coronado near Panama City. The resort takes pride in providing first-class amenities and superb guest experience, a major reason why they began …
Almost 10 years ago, Library Hotel Collection became legendary for placing its four boutique properties in the top-four positions of New York hotels on TripAdvisor. Since then, the company has expanded to seven properties. But …
Guest experience is at the heart of the hospitality industry, and this is no more evident than in the company culture at glh Hotels. The upscale London brand makes guest experience a priority in two …
As hospitality has evolved, so has the definition of 5-star luxury. Travelers expect much more than a high-end environment. They are looking for a more “personable and human experience”, according to Richard Pisani, Operation Services …
An interview with Silvia Battistella, Online Reputation Manager at Barceló Hotel Group. Silvia Battistella knows a thing or two about responding to online reviews. As Quality Manager at Iberostar Hotels & Resorts for three years, …
Thailand is one of the world’s most exotic and spectacular destinations. In this article, Wimintra Jangnin the founder & Editor in Chief of Hotelintel.co, interviews Pierre-Andre Pelletier, Regional VPO of ONYX Hospitality Group and discovers how the most reviewed …
Would you buy a new iPhone and then leave it in the box unused? Exactly. So why would you do that with ReviewPro’s Guest Intelligence software? The more you use it, the better it gets! …