Eco-friendly hotels are more than just a trend, for many they are a way of life. Martin’s Hotels in Belgium is one of these, and by suggesting ways in which guests can positively contribute, the …
Case Studies
Download our industry case studies to see what the best properties are doing to increase guest satisfaction and boost revenue.
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Learn About Guest Communication with Staycity and Tripadvisor
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Learning From SARS, Looking Towards Hotel Recovery: One Beijing Hotel Shares Experiences
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Edwardian Hotels London: Best Practices for Aligning Your Whole Team to Guest Satisfaction
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Seven Clients Talk Great Guest Experience
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Room Mate Hotels: Using Guest Feedback to Continually Improve
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How Edwardian Hotels Harnesses Corporate Client Feedback