Although hospitality has always been a more traditional industry, the pandemic has accelerated tech adoption and the conversation about digital transformation, specifically automation, has heated up. Let’s look at all you need to know about …
Tech adoption has known a big push since the pandemic, and many hotel businesses have looked at different forms of digitizing parts of their operations. However, deciding on what software or technology to implement, is …
Automation is making its mark within the hospitality industry like never before: automated hotel task management, automated guest communication, the list goes on. But what exactly does hotel automation mean? And how can both guests and hoteliers benefit from it? …
Messaging has fast become the preferred method of communication in both people’s personal and professional lives, and hospitality is no exception. In an industry where the personal touch is what distinguishes good from great, and …
While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. With fewer staffers available to manage inquiries, you still need …
Summer 2021 is just around the corner. With just a few weeks left to go, hotels around the world are expecting a summer like no other before. Be that as it may, this upcoming high …
As the industry gets ready for reopening, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating unique and unforgettable moments is what will set you …