Research has long told us that reputation drives revenue, and for a better reputation, we need higher guest satisfaction. In our last webinar, we explored the relationship between reputation management and revenue management and highlighted …
Best Practices
Hospitality best practices for industry professionals.
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Six Tips for Flawless Guest Messaging
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Leveraging Technology to Mitigate the Impact of Staffing Shortages
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The 10 Best Predictions for Hotel Travel Trends in 2022
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Pandemic Conditions and Factors Affecting Hotel Performance in 2022
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Four Ways Hoteliers Can Use Automation to Improve Service Levels
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How a Hotel Climbed to the Top of Tripadvisor Rankings Despite the Pandemic and Labor Shortages