Whether you look at travel search volume, STR reports or your own weekly pick-up, the forecasted travel recovery is on the horizon (if it isn’t already in your territory). While we don’t know exactly when …
Although hospitality has always been a more traditional industry, the pandemic has accelerated tech adoption and the conversation about digital transformation, specifically automation, has heated up. Let’s look at all you need to know about …
During the recent ReviewPro webinar, Summer 2021: What to Expect and How to Prepare, we asked Hannes Friebel, Manager of Quality and Training at TUI Blue, about how his company is navigating the recovery. Here’s …
While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. With fewer staffers available to manage inquiries, you still need …
Iconic hotel group upgrades guest feedback management solution to provide remarkable guest experiences across its portfolio. Barcelona, May 11, 2021: Archipelago International, Southeast Asia’s largest privately owned and independent hotel management company, has partnered with …
The ATIC Quality Tourism Framework awards now includes guest feedback as a benchmark of excellence. Barcelona, March 23, 2021: The Australian Tourism Industry Council (ATIC) and ReviewPro, a Shiji Group brand, are working together to …
We are proud to share the news that Safir Hotels & Resorts has responded to consumer demand for efficient, contactless guest communications by partnering with ReviewPro to launch Guest Experience Automation. All of SHR’s properties …