Barcelona, May 29, 2018: The TOP 100 Best Hotels in Bulgaria 2018 awards will take place at the Hotel & Tourism Investment Forum (HTIF 2018) in Sofia, Bulgaria, June 6-7.
These awards will recognize hotel excellence measured by online guest reviews utilizing ReviewPro’s Global Review IndexTM. The ceremony is in its third year and winners will receive their awards in person during the event.
“To keep the awards as impartial and independent as possible, we decided to refrain from having any kind of jury”, said event director George Dutchev. “No jury can review all hotels in a selection, in contrast to the hotel guests, who book, stay and then comment and rate hotels at different review and booking platforms.”
R.J. Friedlander, Founder and CEO of ReviewPro commented, “We are pleased to have been selected by the team at HTIF as their data partner in this prestigious award ceremony”. Given the influence and importance of online reviews for hoteliers today, basing the awards on online guest ratings (the Global Review IndexTM) is the most objective approach to highlight best-of-class performers”.
The awards aim to distinguish the hotels that have achieved and maintained the highest level of customer satisfaction, regardless of size, architecture, or location. The ratings and reviews collected by ReviewPro, the world leader in hotel Guest Intelligence, come directly from more than 200 OTAs and review sites.
About HTIF: Hotel & Tourism Investment Forum (HTIF) is a unique gathering of industry influencers and practitioners as well as key experts in tourism and hospitality investments active or interested in the Southeastern European markets. This dynamic networking and deal-making conference is an opportunity to gain insights on major industry trends from the top minds in hospitality and to network with peers and prospects. The engaging presentations and panel discussions address the most pressing hotel and tourism investment issues affecting the market.
About ReviewPro: ReviewPro is the world leader of Guest Intelligence solutions, with more than 40,000 hotels in 150 countries. ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 200+ OTAs and review sites in 75+ languages. The company’s cloud-based Guest Experience Improvement Suite™ includes Online Reputation Management, Guest Satisfaction Surveys, Auto Case Management, and an innovative Guest Messaging Hub. The tools and processes that ReviewPro provides enable clients to prioritize operational/service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.
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