Review – Response – Reputation – Revenue. In today’s hyper-connected world, everything is linked. Guest reviews have a direct effect on your online reputation and in turn, on your revenue. So, just how do you …
Having access to data is one thing, being able to get behind the numbers and deeply understand it is another. ReviewPro’s Semantic Analysis engine enables hoteliers to efficiently manage large volumes of open text feedback …
Barcelona, September 9 2019: The Romantik Hotel der Wiesenhof has partnered with ReviewPro in order to put the guest experience at the heart of its business. The hotel is committed to monitoring online reviews via …
Attitude Hotels is a collection of upmarket, eco-friendly hotels in Mauritius. Just four years ago the brand was using pen and paper to collect guest feedback, today it is fully digitized. By making data-driven decisions …
Hoteliers can now respond directly to reviews on Booking.com from the ReviewPro dashboard via the BookingSuite* direct response API (integration). This service will be free of charge until the end of 2019. *BookingSuite is a …
The methods we use have changed, but the cornerstone to great hospitality stays the same: great guest service and great guest experience. This article was originally published in Hotel Executive by RJ Friedlander. While service …
Barcelona, August 7, 2019: SMARTments serviced apartments in Germany has partnered with ReviewPro to improve the guest experience and secure repeat business from its corporate clients. The group has a large volume of corporate accounts …