For any successful sales team, bringing in group and volume business is critical to meeting and exceeding sales goals. Join our live webinar on August 1 to learn how sales staff can mine guest feedback …
During high season, hotels increase room rates as demand rises, and with higher rates come higher expectations from guests. Yet with staff struggling to keep up with the volume of arrivals and departures and facilities …
Immediately identifying and resolving operational and service shortcomings allows hoteliers to create positive experiences and exceed guest expectations. Savvy hoteliers nowadays are utilizing both in-stay and post-stay surveys to gather valuable direct feedback and take …
ReviewPro announces a new partnership with The Scenic Hotel Group in New Zealand to help properties across the entire group enhance the guest experience. All 18 properties will now have access to in-depth analytics from …
We’ve teamed up with Triptease for this two-part blog series on great guest experience! Part 1 outlined a number of best practices for hotels to craft the perfect guest experience on their website before guests …
It’s no secret that guest surveys are an invaluable tool for gathering the in-depth feedback necessary to improve service and operations. That said, not all guest surveys are created equal. Join our live webinar on …
For the third year running, MTA held their Quality Assured (QA) restaurant awards on May 30 at the Intercontinental Hotel Malta where we were honoured to take part as a sponsor. ReviewPro has been working …