This week we interview Neil James, ReviewPro’s VP of Global Customer Success, about the recent functionalities added to the back office of the platform. ReviewPro: Tell us about the new functionality and why this was …
Recently, Google has implemented some important changes to its review product that hoteliers, lodging operators and hospitality business should be aware of. Priorities in Google for hoteliers now includes enhancing hotel pages with review filters, …
In the past, hotel guest loyalty programs were more exclusive – travelers were invited to join only after having stayed a certain number of times. Today, many hotel companies invite travelers to enroll on the …
Traveler behavior and expectations are changing—are you keeping up with the trends? In the next ReviewPro webinar we discuss how to leverage key trends in 2019 to take the guest experience to the next level. …
Hoteliers, we are sure that you have more than just Valentine’s day on your minds this month. After all, the year has officially started and for half of the world, it is also high season. Worry …
Coronado Luxury Club & Suites is a five-star luxury property located on Playa Coronado near Panama City. The resort takes pride in providing first-class amenities and superb guest experience, a major reason why they began …
For the time being, WhatsApp is limiting the rollout of its business API to select brands. Some hoteliers are using this an excuse to delay the implementation of guest messaging, but that will leave them …