Hostelling International (HI), has recently teamed up with ReviewPro, experts in Guest Intelligence, to help hostels around the world better manage their online reputation and boost rankings on TripAdvisor, OTAs and other review sites. Both …
In the age in which travelers are craving unique experiences, what happens when you throw robots into the mix? Do people prefer a personal touch or do they want innovation and efficiency? Imagine this scenario. …
Social media gives voice to all types of people, and the wrong person can do serious harm to your hotel’s reputation. Join us for our next installment of our free webinar series on Tuesday 27 …
Out of the hundreds of hoteliers in attendance on our TripAdvisor webinar last year, a total of 87% said that TripAdvisor is either very or extremely important to the success of their brand. We’ve found …
As part of our brand new Guest Intelligence Suite, we have created a dedicated page for management response, allowing users access to a dashboard where they can track the response ratio and average response time …
Content Marketing is the process of publishing content – primarily text and imagery – related to our business. It is an extremely effective way for hotels to stand out from competitors online and to attract, …
Today, successful hoteliers realize that they are in the expectation management business. Each individual traveler is looking for a different experience depending on the preferences of that individual and the purpose of the trip. In …