Messaging has fast become the preferred method of communication in both people’s personal and professional lives, and hospitality is no exception. In an industry where the personal touch is what distinguishes good from great, and …
As travel restrictions ease and recovery begins, hoteliers are under tremendous pressure to generate revenue and make up for lost time. While it’s difficult to make long-term predictions, the travel landscape for the coming months …
While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. With fewer staffers available to manage inquiries, you still need …
Need inspiration for navigating the pandemic and coming out stronger than ever? Look no further than Bachcare Holiday Homes. Whether you operate an independent hotel, large group or vacation rental company, the company’s story provides …
Summer 2021 is just around the corner. With just a few weeks left to go, hotels around the world are expecting a summer like no other before. Be that as it may, this upcoming high …
We are hearing a lot about ways to digitize the guest experience, and chatbots have been an important part of that discussion. But hospitality chatbots raise a lot of questions like: What types of chatbots …
In early February last year, just before the pandemic hit in full force, ReviewPro invited Andrea Pinna, Senior Brand Quality Director at Radisson Hotel Group, to be a guest speaker for our annual trends webinar. …