The methods we use have changed, but the cornerstone to great hospitality stays the same: great guest service and great guest experience. This article was originally published in Hotel Executive by RJ Friedlander. While service …
Barcelona, August 7, 2019: SMARTments serviced apartments in Germany has partnered with ReviewPro to improve the guest experience and secure repeat business from its corporate clients. The group has a large volume of corporate accounts …
The US brand recognizes the critical role of online reputation in driving revenue Atlanta, GA, August 5, 2019: Red Lion Hotels (RLH) has extended ReviewPro guest satisfaction solutions to all 350 Knights Inn Brand properties …
This August and September there are hospitality events taking place all over the globe to help you gather plenty of inspiration to glide into the fourth quarter feeling in control of your guest experience strategy. …
One of the biggest challenges faced by hoteliers today is integration. With recent advances in technology, hotels have access to virtually unlimited amounts of data to track guest behavior and preferences and cater to their …
Have you ever wondered how your colleagues in the hotel industry recognize and earn loyalty from guests? We asked our clients to share some of the initiatives they have in place. Below is a selection …
ReviewPro to Deliver Guest Experience Data to 10,000 Greek Hotel Accommodation Providers Barcelona, Spain, 10 July 2019: The Hellenic Chamber of Hotels has partnered with ReviewPro to provide guest experience data to 10,000 hotels and …