Guest experience is at the heart of the hospitality industry, and this is no more evident than in the company culture at glh Hotels. The upscale London brand makes guest experience a priority in two …
Over the next several weeks we’re taking a closer look at ReviewPro’s 2018 Hotel Brand Reputation Rankings, our analysis of over 15 million reviews of 32,359 branded hotels in the U.S. and Canada. Today we …
Getting guests to fill in post-stay guest surveys is not always easy. People have email overload, and often have little spare time for anything that is not urgent. So how do you convince them to …
Great National Hotels continues to prioritize Guest Experience for its independent hotel members across Ireland and the UK. Barcelona, October 10, 2018: Guest satisfaction continues to be a key objective for Great National Hotels and …
Over the next several weeks we’ll take a closer look at data in each segment of ReviewPro’s 2018 Hotel Brand Reputation Rankings report. Our report analyzes over 15 million reviews of 32,359 branded hotels in …
Yesterday, ReviewPro released the most comprehensive analysis to date of hotel brand reputation in the United States and Canada. Analyzing over 15 million reviews of 32,359 hotels, the report ranks 179 brands in six segments. …
Atlanta, GA, October 1, 2018: Using a critical measure of hotel performance today—guest satisfaction, as expressed in online reviews and ratings—ReviewPro has published a groundbreaking analysis of hotel brand reputation in North America. Finally, hotel …