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Standardized metrics for hotel groups, brands & management companies with 10 or more hotels Affordable solution for small & budget hotels, offering reputation essentials Full-featured guest satisfaction analytics & competitive intelligence to profit from the social web
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Global Review Index™ Yes Yes Yes
Competitive Quality Index™ No No Yes
Semantic Analysis
Summary Yes Yes Yes
Details No No Yes
Competitive Semantic Analysis
Summary No Yes Yes
Details No No Yes
Social Media
Monitor No Yes Yes
Respond No No Yes
Automated Reports (via email)
Executive summary Yes Yes Yes
Sales & Marketing No No Yes
Quality & Operations No No Yes
Group Level Reporting Yes No Yes
Quality Seal Yes Yes Yes
Publish reviews1 No No Yes
Number of competitors 3 3 5
Task management No No Yes
Number of users
Corporate 1 3 5
Hotel No 3 5
Premium Upgrades
Advanced Social Media No Yes Yes
API Data Access Yes No Yes
Customer Survey Integration Yes Yes Yes
Additional competitors Yes Yes Yes
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1 Publishing reviews depends on the site policies

ReviewPro enables us to manage our online reputation both on a brand basis as well
as on an individual hotel basis to a level of detail that was not previously possible.

Luis del Olmo – Executive VP & CMO, Meliá Hotels International

Tripadvisor Official Partner

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