ReviewPro is the ideal Solution

Manage your hotel’s or chain’s reputation online, improve overall guest satisfaction and gain competitive advantage

Director of Quality & Operations:

  • Improve overall guest satisfaction by proactively managing your online reputation and responding both internally and externally to guest feedback.
  • Know everything that your guests are saying about your hotels with analysis and customer intelligence that provides you with a “Quality Department in a Box”.
  • Turn information into action with an easy to use workflow system that allows you to assign tasks and track improvement.
  • Establish general online reputation and department objectives for each property and track results in real time.
  • Use semantic analysis to determine to better assess the degree of guest satisfaction in key areas related to your facilities, operations and service.
  • Automated reports delivered to your email inbox that make it easy to track performance and share results within your organization.

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