Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– March 23rd

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings:

A robust Yelp presence is still possible, even without spending money.
Stay Positive: Leverage Your Yelp Strategy
by Ritika Puri

Before publishing, be sure to consider the following tips on the new features that Timeline brings.
Eight tips on how to set up your hotel’s Facebook Timeline
by Amanda Webb

Learn why consumers are relying on online reviews more, and why it’s critical that your business has an expansive arsenal of positive reviews.
A Marketer’s Guide to Accumulating Awesome Online Reviews
by Corey Eridon

Find out what customers actually think of your business compared to your competition and be better able to target their needs.
4 Simple Ways to Find Out What Your Customers Really Think
by Rieva Lesonsky

Are you on Google+? Are you aware of the insight you can gain from social content?
How Google+ Ripples Provides Social Sharing Insights
by Mike Stenger

1 Comment

There is 1 comment in this article:

  1. have you guys ever looked at how airlines manage their social media? I tweeted @united two days ago and still no response!

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