ReviewPro has established itself as the world leader in online reputation management in the hotel sector through constant innovation in product, service, and after-sale support. As part of our ongoing commitment to continually setting industry standards, we are proud to announce a collaboration with Daniel Edward Craig, one of the foremost authorities in hotel reputation management.
As Industry Advisor, Client Engagement, Daniel brings to ReviewPro a wealth of practical experience in the hotel industry, most recently as the general manager of a leading hotel in Vancouver, B.C. His experience as a hotelier, marketer, and consultant provide him with a comprehensive knowledge of practical ideas that work. At leading international hotel conferences and training workshops, he helps hoteliers and hotel brands understand and implement the best practices in online marketing and social media management.
Online reputation management starts with having the best technology, but the complexity of successfully implementing this initiative involves much more. This collaboration with Daniel will provide ReviewPro clients with unparalleled support in meeting their online reputation management goals. Together, we will develop a comprehensive client educational resource center – along with a detailed, integrated engagement program to ensure that both independent hotels and chains that use ReviewPro will attain the maximum possible results in each department, ultimately achieving a strong, measurable return on investment from their social media activities.
Access to best practices through how-to guides, webinars, and videos will help small independent hotels, medium chains, and large corporations more effectively execute their online reputation and social media initiatives. Dynamic social media listening technology – combined with professional implementation assistance – will provide ReviewPro clients with an even stronger competitive advantage, and the support they need to increase guest satisfaction, improve operations, and drive revenue growth.
Read the details on why Daniel made this decision on his blog.