Recommended Reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– May 11th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: While hotel and air suppliers continue … Continue reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– May 4th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: Since it is a relatively new … Continue reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– April 27th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: Over 28,000 internet respondents in 56 … Continue reading

Why Feedback From Social Media Can Be More Accurate Than Satisfaction Surveys

Gary Vaynerchuk on why surveys are often not as effective as social media feedback: “As soon as people are asked for their opinion, they filter their replies. Maybe they’re afraid of getting someone fired. Maybe … Continue reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– April 20th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: We had the best of times…we … Continue reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– April 13th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: The goal: Dazzle guests during the … Continue reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– March 30th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: As we move forward in 2012, … Continue reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– March 23rd

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: A robust Yelp presence is still … Continue reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– March 16th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: Facebook’s new Timeline feature will be … Continue reading

Online Reputation and Social Media Management for Hotels: Recommended Readings of the week– February 24th

Every week on Friday, we share 5 of the most interesting articles on Social Media & Online Reputation Management published during the week. Here are this week’s recommended readings: Hotels are going to extraordinary lengths … Continue reading