Webinars
Advanced Social Media & Online Reputation Management Webinar – Answers to Your Questions
As a follow-up to our latest webinar, Advanced Social Media and Online Reputation Management for Hotels, here are answers to select questions submitted by attendees from our host presenter, Daniel Edward Craig, founder of Reknown. … Continue reading
“Step By Step Guide to Online Reputation Management” Webinar – Answers to Your Questions
In last week’s webinar held exclusively for ReviewPro clients, we tackled the main concerns about how to manage online reputation for hotels, whether an independent hotel, hotel group or a brand, in order to achieve … Continue reading
Free Webinar: Advanced Social Media and Online Reputation Management
So you’re monitoring social networks, optimizing content, responding to feedback and building a community of loyal fans and followers. Now what? In the next installment of ReviewPro’s webinar series we show you how to take … Continue reading
Social Media & Crisis Management Webinar – Answers to Your Questions
In this week’s webinar we tackled a serious topic in social media today: crisis management. Defining a social media crisis as an incident that spreads rapidly on social networks and causes significant damage to reputation, … Continue reading
Is Your Hotel Prepared for a Social Media Crisis?
By Daniel Edward Craig. It’s an incident guaranteed to make any hotelier shudder. After a power outage at a Texas hotel last summer, a paralyzed American war veteran called the front desk to request help … Continue reading
Free Webinar: Social Media and Crisis Management
Is your hotel prepared for a social media crisis? Given the viral nature of social media, without preparation and decisive action a seemingly minor issue can quickly escalate into a full-blown crisis. Whether it’s an … Continue reading
Answers to your questions from our latest webinar on generating more reviews, followers and engagement on social networks
In last week’s webinar we tackled a challenge many hotels are facing: how to stand out from the competition and increase reviews, followers and engagement on social networks. Here are answers to select questions from … Continue reading
How to Generate More Reviews, Followers and Engagement on the Social Web
By Daniel Edward Craig. So you just want to be liked? You’re not alone. Hotels are discovering that the old maxim “If you build it, they will come” doesn’t necessarily apply to social networks. Consumers, … Continue reading
Free Webinar – Spreading the Love: How to Generate More Reviews, Followers and Engagement on Social Networks
As more travelers turn to review sites and social networks for trip information and advice, your ability to get people talking about and recommending your brand has never been more important. In the next installment … Continue reading
Answers to your questions from the Reputation Drives Revenue Webinar
Answers by Daniel Edward Craig During last week’s webinar, Chris Anderson, Associate Professor at Cornell’s School of Hotel Administration, released preliminary results of ground-breaking research he is conducting regarding the correlation between online reviews and … Continue reading