Hotel Reputation Management
Free Seminars in London, Paris, Rome, Barcelona and Madrid!
Social Media and Web Marketing for Hotels:Driving Higher Guest Satisfaction and Revenue Social media has had a disruptive effect on the travel industry, and hotels are struggling to accommodate it. Where should you channel limited … Continue reading
“Step By Step Guide to Online Reputation Management” Webinar – Answers to Your Questions
In last week’s webinar held exclusively for ReviewPro clients, we tackled the main concerns about how to manage online reputation for hotels, whether an independent hotel, hotel group or a brand, in order to achieve … Continue reading
Free Webinar: Social Media and Crisis Management
Is your hotel prepared for a social media crisis? Given the viral nature of social media, without preparation and decisive action a seemingly minor issue can quickly escalate into a full-blown crisis. Whether it’s an … Continue reading
Our Most Popular Blog Posts of 2012
This week, we share with you our most popular posts about hotel reputation management during 2012: Why Should I Care About Google Plus? Everything you should know about Google+ and how to exploit it Google … Continue reading
ReviewPro Announces Addition to Engagement Team.
ReviewPro is delighted to announce the addition of Michelle Lozneanu as Engagement Specialist within the Engagement Team at ReviewPro. Michelle joins us with a wealth of hospitality experience having most recently held the position of … Continue reading
How to Generate More Reviews, Followers and Engagement on the Social Web
By Daniel Edward Craig. So you just want to be liked? You’re not alone. Hotels are discovering that the old maxim “If you build it, they will come” doesn’t necessarily apply to social networks. Consumers, … Continue reading
Free Webinar – Spreading the Love: How to Generate More Reviews, Followers and Engagement on Social Networks
As more travelers turn to review sites and social networks for trip information and advice, your ability to get people talking about and recommending your brand has never been more important. In the next installment … Continue reading
Boutique hotel branding lessons any hotelier could learn from
Small and independent hotels are often in a unique position because of their autonomy and flexibility to experiment with new technology and service techniques. That’s why I’ve looked to them for years when it comes … Continue reading
How Meliá Hotels International Uses Review Analytics to Make Better Revenue Management Decisions
By Daniel Edward Craig. Revenue management has always been a bit of a guessing game for hotels, involving competitive analysis, historic actuals, forecasts and intuition. But we don’t really know if travelers will buy until … Continue reading
Free Webinar – Reputation Drives Revenue
Reputation Drives Revenue: How Traveler Reviews Affect Hotel Pricing Power. In the next installment of ReviewPro’s webinar series we discuss ground-breaking research from Cornell’s Center for Hospitality Research that highlights the correlation between aggregate guest … Continue reading