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Your clients are talking about you. Are you listening?
ReviewPro enables hoteliers to efficiently aggregate, organize and manage their online reputation and presence in leading social media sites. We provide the analysis, customer intelligence, competitive benchmarking and reporting needed to help you more effectively manage your organization.
- Know everything about your hotel, all the time with our virtual “24/7 mystery shopper”
- Easily identify problems and provide rapid resolution
- Powerful analytics that are easy to incorporate into your day-to-day management
- Easily manage internal improvement processes
- Increase direct bookings by providing social proof
- Increase positioning on leading travel websites and drive revenue growth
- Detailed competitive benchmarking
- Involve your whole organization in the improvement process
- Integrate online reviews with your existing systems
- Improve overall guest satisfaction
Who uses ReviewPro?
ReviewPro is designed to serve the needs of individual hotel operators, multi-establishment chains and asset managers.
Hotel Owners
Protect your investment by closely monitoring what is being said about your hotels and ensure brand standards are being met. Track management team’s effectiveness in improving guest satisfaction.
Hotel Directors / General Managers
See your hotel through the eyes of your guests. Identify areas for improvement in your hotel.
Sales & Marketing
Gain competitive insight into areas of differentiation to highlight in your messaging and communications. Manage all of your social media activity from one simple interface.
Quality & Operations
Know everything about your hotel, your “24/7 mystery shopper”. Turn information into action with automated reporting and task delegation.
Revenue & Distribution
ReviewPro’s Quality Seal and review publishing feed allow you to benefit from social proof to increase direct bookings. Compare Global Review IndexTM data with your existing data (Average Daily Rate, etc) to maximize revenue.
Asset Managers
Compare performance among properties in your portfolio and make better investment decisions based on detailed customer intelligence.